Straightforward Pricing
No surprises. No confusing packages. Just clear, honest pricing you can understand upfront.
General Tech Support
$80 per hour
Minimum charge: 30 minutes ($40)
Billed in 15-minute increments thereafter
Help with:
Slow computers
Software issues
Email problems
Wi-Fi and internet troubleshooting
Device setup
General technology support
Data Transfer to New Device
$80
Includes:
Backup of selected data
Transfer to a new device
Verification of transferred data
Backup retention for up to 48 hours
Includes 2 hours of labour.
Additional labour billed at standard rates.
Tech Advice & Consulting
$80 per hour
Need help choosing:
A new computer?
Internet provider?
Mobile plan?
Backup solution?
Microsoft 365 subscription?
Get independent, practical advice before you spend your money
New Computer or Laptop Setup
$120
Includes:
Initial setup
Windows updates
Removal of unwanted software
Basic configuration
Account setup
Transfer of common settings where applicable
Additional work billed at standard rates.
Printer Setup & Troubleshooting
$80 per hour
Minimum charge: 30 minutes ($40)
Includes:
Printer installation
Wi-Fi printer setup
Troubleshooting
Driver installation
Basic scanning configuration
Plus call-out fee.
After-Hours Support
$120 per hour
Minimum charge: 30 minutes ($60)
Applies:
Weekdays after 5:00pm
Saturdays after 1:00pm
Sundays
Public Holidays
Plus applicable call-out fee.
Call-Out Fees
Local Area Call-Out
$20
Applies to:
Ashfield
Avoca
Avenell Heights
Bargara
Branyan
Bundaberg East
Bundaberg West
Bundaberg North
Bundaberg South
Burnett Heads
Coral Cove
Gooburrum
Kalkie
Kepnock
Millbank
Norville
Svensson Heights
Thabeban
Walkervale
Outer Area Call-Out
$40
Elliott Heads
Innes Park
Meadowvale
Qunaba
Rubyanna
Sharon
South Bingera
Windermere